WHAT WE DO

At Westchester Veterinary Associates, we have a simple mission—we want to be your partner in caring for your dog or cat and to give you as many happy, healthy years together as possible.

We do that by focusing on comprehensive preventative care and combining that with cutting-edge technology and non-traditional medicine. By taking a holistic approach to veterinary care and tailoring our treatments to the needs of the individual, we’ve been able to help countless pets live their best lives.

Nobody goes into veterinary medicine for the money. Everyone, on the other hand, goes into this profession because we love working with pets and with people. We’re here because we’re passionate about keeping your pets healthy, and we understand that your relationship with your pets unbreakable.

They don’t teach business management in veterinary school, but the way a hospital runs is integral to the way your pet is cared for. Making sure you’re reminded when treatments are due, following up in a timely manner, short waits, and thorough explanations are essential to making you and your pet’s experience as good as it can be. Drs. Raclyn and Kasanofsky have owned five animal hospitals and know how a hospital needs to be run. It all starts with hiring the right people, and we’ve done that.

Please know that we will always care for your furry family members as if they were our own. We want to earn your trust so that when your pet needs care, you have no question that we have their best interests at heart.

Let us help with:

• Wellness Plans
• Pet Insurance
• High-tech, high-quality medicine and surgery
• Complementary medicine in the form of acupuncture, cold laser, stem cell therapy, and herbal and nutritional therapy

Our ultimate goal is to see you regularly for well care and preventive medicine and never with a sick pet, but we know that pets do get ill, injured, and old—and for those times we want to be your best resource to make them well or give them the best quality of life possible.

WE'RE ALL ABOUT RELATIONSHIPS:

• Between you and your pet
• Between you and your veterinarian
• Between your pet and your vet
• Between you and our staff
• Between your vet and our staff

Relationships are built on trust, and over the years we’ve earned the trust of tens of thousands of clients and pets. Let us earn yours!

A WORD ABOUT ONLINE REVIEWS

98.7% clients surveyed after a visit said that they would refer a family or friend to us. That’s not bad—but we’re determined to change the mind of that other 1.3%!

Online reviews are interesting and can be helpful, but they can lack context and often people place too much trust in them. Not necessarily because people are intentionally putting up mean reviews (although that does happen--we’ve had reviews by people who have never even been to us), but because we’re all so different. As much as we may try, we simply cannot please everyone.

One thing to remember is that across the country, veterinarians routinely get bad reviews for being too expensive. We can’t argue that good medicine and surgery ARE costly. That’s why we have Wellness Plans and recommend Pet Insurance. Sadly, none of us have crystal balls or magic wands that can tell us what is causing our animal companions to become sick, so what we do have is education, experience, and deductive reasoning, which aren’t inexpensive to obtain. And that’s why finding a great vet should be about more than reading online reviews!